Website Disclaimer

Effective Date: 21 August 2026

Welcome to the Pro Building Products website. The information provided on this website is intended to provide general information about Pro Building Products, our products, services and applications.

1. General Information

Pro Building Products cc (“Pro Building Products”, “we”, “us” or “our”) makes reasonable efforts to ensure that the information published on this website is accurate, current and useful. However, we do not guarantee that all information is complete, accurate, up to date or free from errors or omissions.

Product descriptions, specifications, colours, packaging, availability and applications may change from time to time without prior notice.

2. Product Information and Suitability

Information relating to waterproofing, sealing, bonding, coatings, surface preparation and other construction products is provided for general guidance only.

The suitability and performance of a product may depend on factors including:

The condition and type of surface.
Surface preparation.
Weather and environmental conditions.
Application method.
Product compatibility.
Correct mixing, application and curing.
Compliance with the relevant product instructions.

Users should always read and follow the product label, technical information, application instructions and safety information applicable to the product before use.

Where there is uncertainty regarding a particular application, we recommend contacting Pro Building Products for guidance before proceeding.

3. No Professional Advice

Information provided on this website does not constitute professional engineering, architectural, building, structural, legal or other professional advice.

For structural, safety-critical or specialist construction applications, users should obtain advice from an appropriately qualified professional.

4. Limitation of Liability

To the extent permitted by South African law, Pro Building Products shall not be liable for any loss, damage, cost or expense arising directly or indirectly from reliance on information contained on this website or from the use, misuse or inability to use any product.

Nothing in this disclaimer is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable South African law, including any rights or remedies that consumers may have under applicable legislation.

5. Third-Party Websites

This website may contain links to third-party websites or services. These links are provided for convenience and informational purposes.

Pro Building Products does not necessarily endorse, control or accept responsibility for the content, availability, privacy practices or policies of third-party websites.

Users should review the terms and privacy policies applicable to any third-party website they visit.

6. Website Availability

Although we make reasonable efforts to keep this website available and functioning correctly, we do not guarantee uninterrupted access or that the website will always be free from technical errors, viruses or other harmful components.

7. Intellectual Property

Unless otherwise stated, the content of this website, including text, product information, graphics, photographs, logos, branding and other materials, is owned by or licensed to Pro Building Products and is protected by applicable intellectual property laws.

No material from this website may be reproduced, copied, modified, distributed or commercially exploited without prior written permission, except where permitted by law.

8. Changes to This Disclaimer

Pro Building Products reserves the right to amend or update this disclaimer at any time. Any changes will be published on this page and will become effective when posted.

9. Contact Us

If you have any questions regarding this disclaimer, our products or information provided on this website, please contact Pro Building Products through the contact details provided on our website.

Pro Building Products cc
South Africa
Website: www.probuildingproducts.co.za

Privacy Policy

Effective Date: 21 August 2026

Pro Building Products cc (“Pro Building Products”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our website, www.probuildingproducts.co.za, or communicate with us.

This policy is intended to comply with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

1. Information We May Collect

Depending on how you interact with our website and business, we may collect personal information such as:

Your name and surname.
Company or business name.
Email address.
Telephone or mobile number.
Physical or postal address.
Information submitted through contact, enquiry or quotation forms.
Product or service enquiries.
Information contained in correspondence with us.
Website usage information and technical information, where collected through cookies or similar technologies.

You are not required to provide personal information unless it is reasonably necessary for us to respond to your enquiry, provide a requested service, process an order or otherwise conduct our business with you.

2. How We Collect Information

We may collect information when you:

Submit an enquiry through our website.
Request information about our products.
Request a quotation.
Contact us by email or telephone.
Communicate with us through social media or other digital platforms.
Purchase or enquire about our products.
Visit or interact with our website.

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information and website usage information, depending on the technologies used on our website.

3. How We Use Your Information

We may use personal information to:

Respond to enquiries and requests.
Provide quotations and product information.
Process and manage orders.
Provide customer service.
Communicate with customers, suppliers and business partners.
Improve our products, services and website.
Maintain business and customer records.
Send marketing communications where permitted by law and where appropriate consent or another lawful basis exists.
Comply with applicable legal and regulatory requirements.
Protect our website, business, customers and users against fraud, misuse or security threats.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by law.

4. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

Where reasonably necessary, we may share personal information with trusted service providers, contractors, technology providers, delivery providers, payment providers, professional advisers or other parties who assist us in operating our business.

Where appropriate, such parties will be required to handle personal information in accordance with applicable privacy and data-protection requirements.

We may also disclose information where required or permitted by law, court order, regulatory authority or law-enforcement authority.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website and enhance the user experience.

Cookies may collect information such as browser type, pages visited, approximate usage patterns and technical information.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Where third-party services such as analytics, advertising, embedded content or social-media features are used, those providers may process information in accordance with their own privacy policies.

6. Marketing Communications

Where permitted by law, Pro Building Products may use your contact information to provide information about our products, services, promotions or company updates.

You may request that we stop sending you direct marketing communications at any time.

We will respect applicable requirements relating to consent, direct marketing and opt-out requests.

7. Protection of Personal Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to comply with legal obligations, resolve disputes, enforce agreements or protect our legitimate business interests.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to personal information that we hold about you.
Request correction or updating of inaccurate personal information.
Request deletion of personal information where there is a lawful basis to do so.
Object to certain processing of your personal information.
Withdraw consent where processing is based on consent.
Object to receiving direct marketing communications.
Lodge a complaint regarding the handling of your personal information.

Requests may be subject to applicable legal requirements and reasonable verification of your identity.

10. Children’s Information

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children without the appropriate consent or legal basis required by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, including social-media platforms, suppliers, service providers or other websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or applicable legislation.

The updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or have a concern regarding how your personal information is handled, please contact us through the contact details provided on our website.

Pro Building Products cc
South Africa
Website: www.probuildingproducts.co.za

Privacy Enquiries:
Please use our website contact details to submit a privacy-related enquiry.

14. South African Information Regulator

Where applicable, you may also contact the Information Regulator of South Africa regarding concerns relating to the processing of your personal information.

Pro Building Products will endeavour to address privacy concerns directly and promptly before a complaint is escalated where appropriate.